Job Details

Cafe Team Leader

Tesco

Latest Job
Expires in 4 days

Overview

Customers visit our café for all sorts of reasons. Whether it's a hearty breakfast to kickstart their day, or a quick pick-me-up for those on their way, we're here to provide great service, no matter the order. That's where you, as a member of our Front of House team, come in.
£13.07
per hour
Part time, Permanent
(20 hours per week)
Lincoln Coffee Shop

Key information

We are proud to have an inclusive culture at Tesco Café where everyone is welcome and truly feels able to be themselves. In our cafés, we not only celebrate diversity, but we strive to create a workforce that reflects our customers not only here in the UK, but worldwide. Our aim is to attract and welcome a diverse range of applicants from all walks of life, offering many varying working patterns across our business and we would love to hear from you.

About the role

You will be responsible for:

  • Serving customers quickly, efficiently and with care. 
  • Resolving customer complaints and relaying information to the Café Manager.
  • Maintaining food freshness by following first in, first out (FIFO) stock rotation.
  • Adhering to food safety and hygiene regulations while keeping daily records.
  • Accepting deliveries and handling the safe storage of food. 
  • Being aware of (and following) all operational policies and procedures.
  • Clearing and sanitising tables so our café stays clean.
  • Making sure we maintain our standards and all food products are available.
  • Staying up-to-date with business communications and exciting new initiatives.  
  • Knowing our café’s menu inside out and making sure food is served the way it’s intended.
  • Preparing hot and cold drinks for customers.  

We’re proud to have been accredited as a Disability Confident Leader and we’re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here.

Requirements

  • A commitment to excellent customer service.
  • Knowledge of Health and Safety standards. 
  • The ability to work efficiently and maintain a clean environment.
  • Comfortable working in a team. 
  • Great communicator with a proactive attitude.
  • Ability to multitask and work well under pressure.
  • Confident using your initiative to improve ways of working.
  • Good at planning and keeping things organised.