Job Details

I have been given a work mobile phone where all my jobs for the day are allocated by the Works Planning team. I spend my day travelling throughout the city carrying out maintenance tasks. I usually leave my last job at about 4pm on Mondays to Thursdays and 3.30pm on Fridays. This means I can spend time with my family, meet up with friends or even relax for the evening. As I only work within the city boundaries, I spend limited time travelling. On occasion I work overtime in the evenings and weekends, but they always give me plenty of notice for this.

Key job activities:

• Undertakes a range of repairs & maintenance tasks of a core trade to the agreed quality and
  performance standards, including enabling and finishing works (indicative enabling and finishing task
  list shown in the annex to the job description)
• Undertakes assessments of repairs and maintenance work required and take appropriate action to
  rectify; aiming to achieve ‘right first time’ service to all customers
• Determines and arranges appropriate and value for money resources required to complete repairs &
  maintenance and remove any waste
• Actively manages the stock of parts and equipment on vehicles to ensure the most efficient
  completion of work
• Works with colleagues and others to resolves or notify of issues arising e.g. regarding outstanding
  repairs, rechargeable items, breaches of tenancy conditions, safeguarding

• Experience of working in carpentry and joinery industry 
• Experience of working in occupied domestic properties and dealing with residents, including
  vulnerable people
• Experience of carrying out repairs and maintenance including diagnosing and rectifying of
  faults
• High level of communication and listening skills sufficient to deal with customers either face
  to face or on the telephone 
• Able to process information in written form including completion of necessary work
  documentation