Job Details

The role of a Commissionaire is to act as a security guard for the site providing a manned guarding function all the whilst embodying the Values and Pillars of Wales Millennium Centre.

• Commissionaires provide a high visibility, reassuring security presence as well as working behind the scenes to monitor CCTV, and our Life safety systems as well as access control.
• You will join a team providing 24/7 security to the site.
• You will combine the role of a patrolling security guard with that of a Control room operator.
• Answering to the Security Operations Manager you will support in driving our security practices and systems towards continuous improvement.

At Wales Millennium Centre, our commitment to diversity and inclusion goes beyond words; it is a fundamental aspect that guides our actions. Adhering to the principles outlined in Section 158 of the Equality Act 2010, we actively embrace positive action in our recruitment and selection processes. Recognising the underrepresentation of specific groups, particularly individuals with disabilities, and those from Black, Asian, and ethnically diverse backgrounds, within our workforce, we have implemented proactive measures to address this disparity.

Through our positive action approach, applicants of our advertised roles from these underrepresented groups, meeting the minimum criteria detailed in the role profile, will be shortlisted for interview selection. Our commitment extends beyond meeting legal obligations; we aspire to cultivate a workplace that authentically embraces the rich diversity of our global society.

• Work as part of the security team
• Conduct regular patrols ensure a presence in public spaces
• Operate CCTV system to monitor security of site, customers, visitors and staff.
• Previous Security experience. 
• Deploy as required to be first on site at any incident or accident and take primary steps to be assertive but not aggressive in a resolution
• Record activities, patrols/checks and incidents in appropriate logs. X
• Take responsibility out of hours in the absence of the responsible person and report any incidents or accidents accordingly
• Undertake a range of tasks in order to keep the building and customers / staff safe at all times
• The ability to follow policies and procedures in order to ensure compliance within the team.