Job Details

Commercial Experiences Administrator

Science Museum Group

Latest Job

Overview

The Commercial Experiences department at the Science Museum Group (SMG) focus on enhancing the customer experience and the Group’s reputation, with additional income or profit being the natural result of positive, well planned and well managed visitor facing commercial offers.
£26,500
per year
Full time, Permanent
(35 hours per week)
Bradford, BD1 1NQ

Key information

To support our cinema operations, we are looking for a Commercial Experiences Administrator to facilitate the effective administration of our Cinema operations and broader commercial offer across the group, making a significant contribution to the success of the Commercial Experiences department.

About the role

  • Administering cinema box office returns, raising purchase orders and sales invoices, and ensuring financial records are up to date and accurate for Pictureville Cinema.
  • Programming up and coming screenings onto our cinema ticketing system in a timely and accurate manner, using film booking information  
  • Distribution of cinema screen schedule to wider teams and film listings to comms team 
  • Creation of promo and discount codes 
  • Key cinema contact for the Customer Relationship Management (CRM) team 
  • Forecast inputting for all commercial offers 
  • Inputting sales data into CRM system 
  • Purchase order and invoice raising 


Open for All is one of the Science Museum Group’s five core values and sets out our important aspiration to be a place for everyone. We are working hard to understand our organisation better and to develop a culture that recognises and values different backgrounds, mindsets, skills, experience, knowledge, and expertise. By having greater diversity, we believe that we will be a stronger and better organisation, capable to continue to Inspire Futures.

Requirements

  • Be able to evidence experience in a key administrative support role or similar position. 
  • Be a highly motivated, proactive team player with a positive and enthusiastic attitude.  
  • Have a flexible and proactive approach to work and the ability to work under pressure. 
  • Have a good level of competence in MS Excel.  
  • Have experience of using complex multi-function software systems and be at ease in picking up new IT skills 
  • Have excellent organisational and time management skills. 
  • Have knowledge and understanding of the principles of ticket sales. 
  • A values-driven approach and passion for contributing to an open and inclusive organisation