Job Details
Customer Delivery Driver - Poole Extra
Tesco
Latest Job
Expires in 11 days
Overview
As the face of Tesco out on the road, we deliver all the way from Lands' End to John O'Groats. Our Customer Delivery Drivers get the opportunity to meet and talk to different customers in their homes every day. That's why this role is about much more than just driving: it's about helping others and delivering great service, with a smile.
£13.35
per hour
Part time, Permanent
(16 hours per week)
Poole
Key information
It's our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you'd like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
About the role
You will be responsible for delivering your part of our customer shopping trip by:
- I ensure the van and trays I use are clean and kept tidy and organised.
- Leaving the back yard clean, tidy and clear of rubbish, and picking up litter as I see it.
- Ensuring trays are washed as part of the tray wash process.
- Loading the van as required, checking the van for roadworthiness.
- Talking to the customer about any changes to their order, including short code item and substitutions, offering a refund for anything they are unhappy with.
- Taking care of products and deliveries as if they were my own.
- Explaining to the customer that they will not be charged any more for their substitutions.
- Delivering during the customers time slot.
- Calling the customer before arriving at their property if early.
- Calling the store or centre if running 30 or more minutes late.
We are proud to have been accredited Disability Confident Leader and we are committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here.
Requirements
You will need:
- Build relationships with colleagues to create team spirit, working together to make sure our store is the best it can be for customers.
- Warm and welcoming in interactions with customers and colleagues, taking time to understand the customer and say "Thank you."
- Acting quickly to respond to the changing needs of our customers and embracing change within my store.
- Energetic and driven to deliver beyond expectations, integrating home and work to achieve a balance that is right for me.
- Sharing ideas with my Manager and other colleagues on how we can improve our store for customers.
- A valid UK, EU or EEA Driving licence (Full or Automatic only) for at least 12 months with no more than 3 penalty points.