Job Details
Customer Insight Data Communicator
AQA
Latest Job
Expires in 6 days
Overview
At AQA, we don’t just award qualifications — we help shape futures. As a Customer Insight Data Communicator, you’ll be at the heart of our mission to advance education by turning data into stories that drive smarter, customer-centric decisions across the organisation.
£43,650 to £49,664
per year
Full time, Permanent, Hybrid
Manchester with hybrid working, at least 2 days per week in office
Key information
Find out more about customer insight data communicator
About the role
At AQA, we do more than award qualifications — we help shape futures. As a Customer Insight Data Communicator, you’ll be at the heart of our mission to advance education by transforming data into compelling stories that inspire customer-focused action across the organisation.
Working with the Customer Intelligence Business Partner, you’ll act as the vital link between insight and action. This will help teams across AQA understand our customers’ needs, expectations, and experiences, and empower them to make timely and informed decisions.
What you’ll be doing
- Turning business questions into testable hypotheses and actionable insights.
- Using storytelling, visualisation, and communication skills to make complex data clear and compelling.
- Creating content — from blogs to dashboards — that brings insight to life.
- Collaborating with stakeholders across the business to embed a customer-first mindset.
- Championing AQA’s values and helping shape a culture that puts learners and educators at the centre.
Requirements
What you’ll bring:
- A curious, proactive mindset with a knack for making data meaningful.
- Experience in communications, marketing, or journalism — and a love for storytelling.
- A solid grasp of data literacy, visualisation tools, and business intelligence platforms.
- Confidence in working with both qualitative and quantitative research.
- A natural relationship builder who can tailor messages to diverse audiences.