Job Details

If you’re enthusiastic, sales-focused, and ready to be part of a collaborative and creative team, this is your opportunity to make a real impact in an exciting events environment.  

Step into the exciting and fast-paced world of our Events & Hires team, where no two days are the same! As Sales Co-ordinator, you’ll play a key role in driving revenue by supporting the successful booking and delivery of a wide range of events – from international associations, high-profile corporate conferences and gala dinners to school performances, and charitable functions.  As Sales Coordinator, you’ll help shape these events from first bid to signed contract handling site visits, negotiating packages, and tailoring plans to suit each client.

Working closely with internal teams and external stakeholders, you’ll support the coordination and administration of events, helping to deliver unforgettable experiences while meeting income targets. Your organisational skills, attention to detail, and proactive sales approach will be key to helping us grow and maintain strong relationships with corporate clients, associations, charities, schools, and private groups.  You’ll also support the Head of Sales, Events and Hires with marketing, helping us reach new audiences in smart and creative ways.

You’ll need to be organised, confident, and full of ideas, ready to help us hit our income targets and give every client a top-notch experience.

But don’t worry if you’re not a perfect match for the job description and criteria, we’d love you to apply anyway. We are more interested in your determination, positivity, and willingness to get stuck in.

About The Glasshouse International Centre for Music

From our gorgeous glass-domed space and amazing acoustics and lighting to our teams of seasoned event planners and detail-loving tech support, we’re always working to wow each person who walks through our doors.

We've got a load of flexible spaces (including a dramatic 1,640 seat auditorium and a more intimate 330 seat stage), delicious F&B options across our bright high ceilinged concourse, and a panoramic view across the river to the Newcastle skyline.  Plus we’re certified by both BEAM and AIM and just been awarded Gold in Green Meetings accreditation, so you know all those spaces are safe, accessible, and green.

Diversity, Equality, and Inclusion

 At The Glasshouse, we encourage a working environment that’s welcoming, inclusive, and diverse. Different backgrounds, views and experiences are valued so everyone can be themselves. 

Our venue and programmes are for everyone, so we want to make sure this opportunity is available to everyone, no matter your background or the challenges you’ve faced.

It would be great if you had experience in: 

• Excellent track record in customer service
• A strong understanding of the MICE industry 
• Good standard of written and spoken English

Skills and knowledge of: 

• A passion for live events and exceeding customer expectations
• Highly organised
• Excellent communication skills
• Comfortable in working closely with a range of clients, across multiple sectors and at different seniority levels
• An understanding of emerging trends in the MICE industry and wider events sector
• Ability to work under own initiative and as part of a team
• Pragmatic and flexible approach to work, with the ability to prioritise and multi-task

It also helps if you have:

• Relevant event management, sales, or hospitality industry, qualification
• Relevant health and safety qualification
• Event sales ex
• Experience in achieving targets
• An understanding of, or interest in, marketing strategies
• Demonstratable experience in admin of contracts and invoicing 
• An understanding of sustainability best practice
• A passion for creative food and drink
• A commercial approach