Job Details

Family Visits Manager

Pact (Prison Advice and Care Trust)

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Expires in 0 days

Overview

Pact (the Prison Advice and Care Trust) is a pioneering national charity that provides caring and life changing services to men and women in prison, to people with convictions on release and in the community, and to their children and families.
£31,500
per year
Full time, Permanent
(37.5 hours per week)
HMPYOI Feltham

Key information

This post is subject to a 6-month probationary period, verification of identity and proven right to work in the UK, satisfactory references from previous employers covering a 3-year period, declaration of any unspent criminal convictions (and where appropriate a satisfactory risk assessment), Prison Vetting and a Disclosure and Barring Service check.  Please note that being bankrupt or having County Court Judgements may affect your ability to be successfully vetted to work in a prison.

About the role

As a Family Visits Manager (Family Engagement Manager) at HMPYOI Feltham, you will play a pivotal role in supporting the complex and varied needs of prisoners and their families. Your work will be crucial in fostering positive relationships between prisoners and their loved ones, providing essential advice, guidance, and learning opportunities. 

By developing robust referral pathways and managing a caseload of family support cases, you will ensure that each family receives personalised care and support. Additionally, you will advocate for the rights and needs of families, ensuring their voices are heard and respected within the prison system. This role requires a compassionate, dedicated individual committed to making a meaningful difference in the lives of those affected by imprisonment.

Pact is an equal opportunity employer and welcomes all applications including those with a criminal conviction (appointment to post is subject to a risk assessment).

Requirements

To thrive in this role, you should possess:

  • Demonstrable ability to coordinate a broad range of services.
  • Experience and understanding of working with families in a challenging multi-agency environment, preferably involving offenders and/or their families.
  • Excellent organisational skills and the capacity to manage a demanding workload.
  • Ability to contribute to the planning and development of Pact’s family work.
  • Knowledge of safeguarding and child protection practices.
  • Exceptional interpersonal communication skills and the ability to build partnerships with various agencies.

This offers a unique opportunity to make a significant impact on the lives of families and offenders by enhancing the support and services available to them. If you are passionate about family engagement and have the relevant skills and experience, we encourage you to apply.