Job Details

You will provide a professional, efficient and high quality service to customers of Your Trust. This includes enhancing the member experience in the gym by delivering inductions, programmes and reviews, by delivering studio based group exercise classes, by adhering to Your Trust brand standards and by increasing and maintaining the fitness membership base of the centre.

You will be expected to be flexible to ensure that the needs of the business are met at all times and evening, weekend and Bank Holiday working will be required as directed by the service.

This is a readvertisement and so previous applicants need not apply.

• Support potential new members by carrying out tours of the club and help them sign up through the online joining portals.
• Deliver Welcome Meetings to new members and Connect Meetings to existing members.
• Deliver inductions, reviews and programmes to members.
• Onboard members onto our digital platform and recommend wearables devices and fitness apps.
• Teach a variety of studio based group exercise classes.
• Ensure the cleanliness and maintenance of the centre and its equipment.
• Encourage members to take part in gym challenges and gym floor classes.
• Help and advise members on achieving their goals and devise individual programmes.

For the full job description, including the keys areas of responsibilities and accountabilities, please click the 'apply now' button. 

As an organisation, we encourage an environment which is inclusive to all therefore we welcome applications from people from all backgrounds and with all different kinds of life experiences.

• Hold a Level Two Fitness Instructor or equivalent qualification.
• Experience of dealing with customers and working in a gym environment.
• Hold Emergency First Aid or demonstrate commitment and ability to achieve this within three to six months.
• Hold a Recognised Group Exercise Class Qualification or demonstrate the commitment and the ability to achieve this within three to six months. 
• Friendly, outgoing person who likes to work with different clients.
• Confidence and ability to teach high quality group exercise classes.
• Ability to work within a team with common objectives.
• Excellent communication; both oral and written and excellent interpersonal skills.
• Excellent time management skills.

If you have any interest in and or experience in any of the following: Sports Coaching, Community Work, Health and Fitness or Customer Service, then we would love to hear from you.

For the full person specification, please click the 'apply now' button.

All positions are subject to a Disclosure and Barring Service (DBS) Check appropriate to the role.

Disclaimer: We will be interviewing for this role as suitable applications are received and may close this role before the closing date upon a successful candidate being appointed.