Job Details
Head of Enterprise and Visitor Experience (HOEVE)
Unicorn Theatre
Latest Job
Expires in 19 days
Overview
We're looking for a proactive, strategic and people-centred Head of Enterprise and Visitor Experience (HOEVE) to shape the theatre’s public-facing experience, ensuring that all visitors, from families and schools to artists and colleagues, feel welcome, safe, and valued.
£36,000 to 38,000
Per year
Full time, Permanent
(40 hours per week, including weekend and evening work)
London
Key information
This new role provides strategic leadership across all visitor services, including Front of House and Stage Door operations, and plays an important role in maintaining the theatre’s robust Health and Safety and Safeguarding practices.
About the role
The HOEVE is also responsible for driving income through Front of House operations, with a focus on increasing visitor spend.
We are committed to being an equal opportunities employer and actively encourage people from a wide variety of backgrounds, experience and skills to join us and influence and develop our working practice. We particularly encourage applications from Black and global majority people, and candidates who self-identify as disabled.
All candidates who self-identify as disabled and who demonstrate that they meet the essential criteria will be invited for an interview, in line with the Equality Act 2010.
Requirements
You will bring professional insight, a people-centred approach, and strong operational leadership to create a culture of safety, service excellence, and inclusive welcome throughout the building.