Job Details

If so, we would love to welcome all Hospitality Assistants to the heart of hospitality excellence! At BaxterStorey we take immense pride in delivering exceptional guest experiences and creating unforgettable moments. As a renowned pioneer in the hospitality industry, we are excited to open our doors to individuals who share our passion for providing genuine hospitality and impeccable service.

Baxterstorey is seeking a friendly and efficient Hospitality Assistant to join our team in London, United Kingdom. As a Hospitality Assistant, you will play a crucial role in delivering exceptional customer service and maintaining high standards of cleanliness in our food service operations.

• Greet and assist customers in a warm and welcoming manner
• Take and process food and beverage orders accurately and efficiently
• Serve meals and refreshments to customers, ensuring presentation meets our high standards
• Handle cash and card transactions, maintaining accurate records
• Clean and sanitise dining areas, kitchen equipment, and utensils
• Restock supplies and assist in inventory management
• Collaborate with kitchen staff to ensure smooth service delivery
• Adhere to food safety and hygiene regulations at all times
• Respond promptly to customer queries and concerns, escalating issues when necessary
• Assist in setting up and breaking down for events or functions as required

As a member of the BaxterStorey family, you will have access to a supportive and inclusive work environment that encourages growth and celebrates diversity. Investing in your development and provide ongoing training to ensure that you have the skills and knowledge to thrive in your role whilst being dedicated to ensuring your work-life balance thus enabling you to pursue your passion for hospitality while also taking care of yourself.

• Excellent customer service skills with a friendly and supportive demeanour
• Strong communication and interpersonal skills
• Ability to work efficiently in a fast-paced environment
• Basic numeracy skills for handling cash and processing transactions
• Knowledge of food and beverage service techniques
• Understanding of food safety and hygiene practices
• Ability to work flexible hours, including evenings and weekends
• Physical stamina to stand for extended periods and lift moderate weights
• Previous experience in hospitality or food service is desirable but not essential
• Enthusiasm for delivering high-quality service and creating positive customer experiences

Disclaimer: We will be interviewing for this role as suitable applications are received and may close this role before the closing date upon a successful candidate being appointed.