Job Details

Do you want to ensure exam papers are accurate and ensure students get the results they deserve?

Are you looking for an exciting and varied role which includes administrative and data entry tasks, alongside supervisory and continuous improvement responsibilities?

Can you confidently achieve high standards in accuracy checking, maintain productivity schedules and able to contribute to process improvements with new ideas?

As a Keying Coordinator, you will be a key member of our Operations team with Two Keying Leads and Four Keying Coordinators, of which you will be one. In the Summer around 100 temporary workers join the team to ensure millions of exam papers are checked and delivered accurately and on time. During each Examination Series your role as Keying Coordinator, along with other Coordinators, will take responsibility for supervising our temporary workers to ensure they are supported, monitored for quality and performance and trained.

What will I be doing?

You will be responsible for a range of tasks that ensure the electronic data associated to an exam paper reconciles accurately so that each student gets the right result. You will use an inhouse bespoke data system alongside Word and Excel to ensure the last check for accuracy is completed, therefore strong Excel skills and attention to detail is essential as well as a clear head and a proactive can-do attitude. 

You will be highlighting errors and making amendments, where necessary, logging issues as you go and ensuring you are working as a team to spot inconsistencies and errors. The nature of the role can be repetitive on occasions so this will be something you will be happy with. The team pride themselves on being positive and supportive and work well together in times of pressure.

The team are increasing in levels of responsibility and new ways of working, so this is a great time to be involved in learning alongside everyone and focusing on future innovations and developments. During the quieter periods there is a focus on lessons learned and continuous improvement and your input will be vital.

You will work 35 hours a week Monday to Friday for the majority of the year, working 2 days in the office and 3 days from home, however during the Exam Series we need you to be able to come into the office 6 days per week for up to 10 hours per day to ensure students and teachers across the UK get the results they need to succeed. You will be financially compensated for any additional hours worked which could see a significant increase in your salary.

What will I need to succeed?

• Strong Communication skills effective in verbal, written, and report-writing skills.
• Proven experience to motivate and guide teams under pressure.
• Confident with data analysis and presenting complex information.
• Proven experience in identifying and implement innovative solutions.