Job Details

One Stop - Customer Service Assistant

Tesco

Expires in 6 days

Overview

One Stop is committed to making everyday life easier for our customers! With a strong presence in local communities, we offer a wide range of quality products at great value, alongside friendly and helpful service.
£12.31
per hour
Permanent, Part time
(8 hours per week)
Bromford, Birmingham

Key information

We’re looking for a Customer Service Assistant to join our team at One Stop, a subsidiary of Tesco. As a Customer Service Assistant, you will be working in a fast paced retail environment where no day is the same.

About the role

  • I know my customers and serving them with passion and pride, giving great natural service.
  • I actively encourage customers to give feedback on their shopping trip through completing the ‘have your say’ survey.
  • I work across all areas of the store including, online, the tills, replenishment, vending and stock routines to ensure tasks are completed to meet the needs of our customers.
  • Putting into practice the training I have received to ensure we work all work safely.
  • Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.
  • Being knowledgeable about my stores performance, understanding the part I play and what we need to do together to deliver profit.


At One Stop, everyone is welcome. We’re proud to be an inclusive workplace that celebrates the unique backgrounds, perspectives, and experiences of our colleagues. Everyone is treated fairly and with respect. Diversity and inclusion are at the heart of our values.

As a Disability Confident Leader (Level 3), we’re committed to creating an accessible and supportive environment for all. We offer reasonable adjustments throughout the recruitment process, including interviews, to ensure every candidate has a fair opportunity to succeed.

Requirements

  • Work in a clean, tidy and organised manner keeping aisles clear of congestion.
  • Follow all the training I have received in order to keep the myself, others and the store safe and legal.


One Stop have the right to withdraw the vacancy before the closing date should a successful application be received prior to the closing date. As such we would highly encourage you to submit your application as soon as you can.