Job Details

Acute Medicine has moved to a new model that consists of a Virtual Ward (VW), Medical Same Day Assessment Unit (MSDEC), Rapid Assessment Treatment Zone (RATZ), Assessment Unit (AU), Medical Short Stay Unit (A2) and the Older Persons’ Short Stay Unit (A1S). Virtual Ward allows patients to remain at home, the navigator is pivotal in booking appointments at clinic, chasing referrals and results. 

The post holder will be expected to work independently to manage the patients on the virtual ward list. The successful post holder will be a kind and caring individual who has exceptional communication needs, and shows a passion and enthusiasm for acute medicine. The Virtual Ward navigator is pivotal in booking appointments at clinic, chasing referrals and results, enabling the patient to stay at home, reducing the need for hospital admission. 

This is a wonderful opportunity to be part of a new way of working, on a virtual ward within the MSDEC area of Acute Medicine. If you welcome change and innovation in a challenging but rewarding environment we would like to hear from you.

We are committed to promoting inclusion, where all staff have a sense of belonging. We welcome applications from everyone and recognise the need for our workforce to represent the diversity of the population we serve. We value our differences and fully advocate, cultivate and support an inclusive working environment where staff treat one another with dignity and respect and where diversity is celebrated. We aim to create a working environment where every individual can fulfil their potential no matter their disability, sex, gender identity, race, sexual orientation, age, religion or belief, pregnancy and maternity or marriage and civil partnership status. We are keen to break down barriers in the UHB, and encourage applications from under-represented groups.

Applicants are invited to apply in Welsh. Any application submitted in Welsh will not be treated less favourably than an application made in English.

Experience - Essential criteria

• Significant experience working in emergency care in the hospital setting

Skills - Essential criteria

• Clinical skills

Desirable criteria

• Extended clinical skills

Special Knowledge - Essential criteria

• Knowledge of protocols and procedures

Desirable criteria

• Demonstrates awareness of importance of team working