Job Details

This is a role of narrow, deep analysis and also broad, systemic thinking. Capturing and tabulating the finest details from data, audit findings, service reviews and other sources of learning. Using this evidence to help us develop a whole organisation understanding of quality, risk and performance across services.

• To maintain the organisation wide Learning and Improvement Framework; establishing mechanisms to extract evidence and learning from reports, datasets and other sources and populating the Learning and Improvement Framework frequently to ensure it is up to date and provides a current picture of what we are learning and what is working to drive improvement across services and practice.
• To review and analyse data from the organisational scorecard, service level reports and other datasets, triangulating with insights from other sources to develop an understanding of risk, quality and performance
• To produce analytical reports and papers for operational colleagues and senior leaders
• To provide secretariat support to the Operational Practice Governance Group, a group of senior operational leaders and central support colleagues, in their work to evaluate the current quality of services and identify the priorities and best methods of improvement
• To support collaborative enquiry exercises by collating and illustrating a range of internal and external evidence and insights

Our commitment to Equality, Diversity and Inclusion:

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.

We are committed to Equality, Diversity and Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support.

We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role. For this vacancy, we are also applying positive action to improve the representation of people of colour in management roles at Family Action. As such, the guaranteed interview scheme is extended to applicants of colour who meet the minimum criteria.

To help remove financial barriers to working with us, we will reimburse travel costs if you are invited to attend an interview in person.

• Holds a relevant qualification in a field associated with examining, analysing and depicting a range of evidence
• Conducts oneself with a high degree of accountability, finding and applying solutions to complex tasks and challenges, accepting and relishing the accountability to make things happen even amidst a high degree of ambiguity and complexity
• Experience drafting high quality papers, reports and infographics to illustrate complex concepts and information