Job Details

Creative Support has an established Head Office based in Stockport. Creative Support has over thirty years in successful operations supporting over 6,500 vulnerable people nationally. We have ambitious plans to continue our successful, and person-centred services. The successful post holder will support one or two senior team members, including directors or head of departments based at Head Office and the CEO with a range of PA tasks.

The post holder must be able to plan and prioritise a varied workload, exercising appropriate judgement and responding promptly and appropriately to all enquiries.  The post holder will be required to handle information of a confidential nature and must observe the highest standards of professionalism, discretion and confidentiality.  The post holder will demonstrate excellent communication skills and the ability to liaise professionally with service users, staff and external stakeholders.

You will also form part of the Head Office PA team. The spirit of the PA department is very much a team approach and a high degree of flexibility will be required to deputise for colleagues in their absence and support with peaks in workload. As part of your responsibilities, it is required that holiday periods are coordinated to ensure that there is sufficient PA cover to meet corporate requirements. Progression into specialised areas of the business will also be considered as you develop in this role.

The role will be diverse and satisfying with excellent career opportunities and a range of employee benefits.

• Good degree or equivalent 
• Strong ability to minute meetings (both verbatim and business meetings) 
• Experience in a PA or secretarial role in the public, private or charitable sector 
• Excellent IT skills, including proficiency in the use of virtual meeting software, cloud based systems such as iTrent, Word, Excel, PowerPoint and Outlook, managing virtual meeting through platforms such as Zoom and teams. 
• Written communication skills of a high standard including the ability to draft, proof and edit correspondence and reports using a range of appropriate styles and formats
• Numeracy and data entry skills  Excellent verbal communication. listening and delegation skills with the ability to adapt communication style to suit the audience
• Excellent organisation, diary management and prioritisation skills, with the ability to anticipate and think ahead to make the necessary arrangements linked to diary appointments 
• Excellent time management skills, including the ability to work on a variety of tasks and multiple projects and to prioritise these effectively 
• Exceptionally courteous, friendly and professional telephone manner and e-mail style
• Fast accurate typing skills including the ability to take dictation