Job Details

This post is subject to a 6-month probationary period, verification of identity and proven right to work in the UK, satisfactory references from previous employers covering a 5-year period, declaration of any unspent criminal convictions (and where appropriate a satisfactory risk assessment),  and an enhanced Disclosure and Barring Service check. 

One-to-one support will be core to the service including building trust and undertaking activities and interventions that meet the needs of each individual. You will also deliver group sessions and workshops to support the development of skills and strategies such as communication, resilience, negotiation and assertiveness skills; confident and responsible parenting behaviours and positive coping strategies. You will be responsible for working towards service delivery targets and providing information to evidence outcomes achieved. Working with other professionals in partnership delivery will also be key. 

Key Responsibilities:

1. Deliver one-to-one and group-based interventions focused on family and relationship wellbeing.
2. Build trusted relationships with service users to enable meaningful and lasting change.
3. Help individuals improve communication, resilience, and emotional regulation within relationships.
4. Encourage responsible parenting and the development of healthy family dynamics.
5. Support service users navigating temporary or permanent relationship breakdowns.
6. Work in close partnership with Probation Practitioners, other wellbeing professionals, and community services to support rehabilitation and reduce reoffending.
7. Maintain accurate records and contribute to monitoring and evaluation processes.

Pact is an equal opportunity employer and welcomes all applications including those with a criminal conviction (appointment to post is subject to a risk assessment).

1. Experience in providing wellbeing, relationship, or social support services.
2. Ability to deliver both one-to-one and group interventions effectively.
3. Strong understanding of the challenges faced by individuals in the criminal justice system.
4. Excellent communication and interpersonal skills.
5. Ability to work collaboratively within a multi-disciplinary team.
6. Commitment to safeguarding and promoting the welfare of service users.

As a key member of our values-led charity, you will be motivated to support people to turn their lives around. With a background in supporting people who have multiple and complex needs you will have the skills to engage sensitively with people about an area of their lives that is often the most important, their family.  Ideally with experience of family work, you will understand the impact of criminality of family relationships. You will also have excellent interpersonal skills to equip you to build important relationships with partner agencies.