Job Details

You’ll be working 24 hours a week (three 8 hour shifts – Tuesday, Wednesday and Thursday 7:45am to 3:45pm), helping provide a safe, welcoming environment for colleagues, visitors and the people in our care at Cygnet Maple House.

Cygnet Maple House is our 16 bed highly specialised service providing assessment, treatment and rehabilitation for women with personality disorder and complex needs.

Your day to day…

• Provide a professional, welcoming reception experience
• Greet visitors and notify the appropriate member of staff of their arrival
• Ensure visitors sign in and out, and that patients leaving and returning are recorded appropriately
• Answer and transfer all incoming calls and take messages where appropriate
• Sort and distribute post
• Assist with general office duties as required
• Keep the reception area clean and tidy
• Promote the safety and security of all site users and ensure all staff comply with security protocols

You are:

• An experienced receptionist and administrator used to working with customers and clients
• Organised, naturally helpful, and a good multi-tasker
• Computer literate – including Windows, Word, Excel, Outlook or equivalent
• Knowledgeable of telephone systems
• Polite, friendly, and approachable with excellent communication skills
• GCSE Maths and English qualified, with a good level of numeracy and literacy
• Diligent and accurate, with an eye for detail and an understanding of confidentiality
• Successful candidates will be required to undergo an enhanced DBS check.