Job Details

This role offers unique and challenging opportunities bringing great job satisfaction to those who are looking to make a positive difference to the lives of others. You will be required to work in a flexible manner on a rota which may include evenings, weekends and nights. In addition to opportunities for personal and career development, we offer good conditions of service and a supportive, hands-on management culture.

Creative Support are looking to recruit a support worker who is experienced in working in with people who have mental health support needs, for our Gateshead based service.

You will be working with an outcome-focused floating support team for people over the age of 18 who are experiencing homeless, or who are at risk of homelessness and have housing related support needs. The service is commissioned by Gateshead Council and will provide a time-limited support service from an office in Gateshead.

You will manage a case-load and provide direct support to service users in accordance with their holistic support plans. As a recovery worker you will support service users who have complex and multiple needs, taking a multi-agency approach that ensures people have access to appropriate services that meet those needs. 

You will work with service users who require longer term support with the aim of stabilising their lives through supporting them in developing the necessary skills and confidence for finding and managing a tenancy. You will promote inclusion, independence and wellbeing with the aim of enabling service users to become active and productive citizens.

• Ability to assess needs and devise appropriate support plans in liaison with service users and other agencies 
• At least 2 years’ experience of supporting clients with mental health needs, substance misuse issues, physical health issues and /or housing related needs
• Proven track record in providing support to people with chaotic lives and complex issues 
• Good verbal communication skills and able to listen sensitively to others 
• Good written communication skills, with an ability to contribute to a record keeping system to an acceptable standard
• Ability to work positively as part of a team, to facilitate groups and positive relationships between individuals
• Good understanding individual needs including, mental health needs, learning disability, older people and risk issues
• Ability to provide non-judgemental emotional and practical support to service users and to gain their trust