Job Details
Sales and Ticketing Assistant
Leeds Heritage Theatres
Latest Job
Expires in 0 days
Overview
Our busy Box Office team works across both Leeds Grand Theatre and City Varieties Music Hall and provides support to the Hyde Park Picture House team as required.
£12.21
per hour
Part time, Permanent
(20 hours per week – a combination of mornings (9:30am-2:30pm) and evenings (3:15pm-8:15pm). Includes Saturday as one of the days.)
Leeds
Key information
As Sales and Ticketing Assistant, you will ensure our customer journey gets off to a great start. Our Box Office team manages ticket sales and enquiries across all channels (in person, by phone, and online). You will play a pivotal role within the team to enable the theatres to operate at the highest possible level of customer service.
About the role
You will generate income through ticket sales and positively promoting Leeds Heritage Theatres. You will be part of a customer-facing team, providing a friendly and helpful welcome on behalf of the company. Promoting our brand, reflecting our mission, vision, and values with everything you do.
You will be selling tickets for all performances taking place at Leeds Grand Theatre and City Varieties Music Hall; on occasion, selling tickets on behalf of other venues as agreed with the management team.
Requirements
As a first point of contact for customers, you will be friendly and helpful. You will enjoy speaking to people and provide excellent customer service. An interest in theatre, music, comedy and/or film is desirable but not essential. You will be as confident using a computer as you are speaking to customers, either in person or over the phone.