Job Details

Scheme Engagement Officer

ForHousing

Latest Job
Expires in 19 days

Overview

As part of our Assets and Sustainability team, you’ll ensure our key delivery partners comply with our tenant liaison process, so that tenants are engaged in investment activity.
£28,513
per year
Full time
(36 hours per week)
Salford

Key information

Everything we do aims to positively impact the lives of our social housing tenants and deliver on what matters to them and their communities. We provide safe, well-maintained, sustainable homes and deliver customer-focused services. ForHousing is a place where everyone can thrive and be themselves.

About the role

  • Capturing customer and stakeholder information from a range of sources.
  • Undertaking property visits to tenants’ homes, to gather information and deal with enquiries.
  • Developing methods of obtaining tenant feedback and producing statistics for informing our investment strategy.
  • Carrying out general administrative duties.

ForHousing is an equal opportunities employer and welcomes applications from all sections of the community. We especially welcome applicants from the Armed Forces community.

If you need any adjustments to be made to our recruitment process, please get in touch with the team on recruitment@forhousing.co.uk

Requirements

  • Experience of working in a customer-facing environment.
  • Experience in housing or construction would be beneficial.
  • Great communications skills.
  • Knowledge of the support needs of vulnerable people.

Please note we reserve the right to close this advert early, depending on application volumes.