Job Details

This important role is the public face of the Security Team. 

If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at recruitment@abm.com. We're here to help!

• Readily interact with all visitors and tenants within the shopping centre, delivering first class customer focused service
• Carry out regular patrols of the shopping centre as detailed in the site assignment Instructions, being always proactive.
• Continuously look for opportunities to be of assistance to visitors at the shopping centre, proactively helping wherever opportunities arise.
• Safeguard all the sites are safe and non-threatening environment for all visitors/tenants.
• Ensuring all incidents are managed in accordance with site policies and procedure .
• Liaising with site control room proactively reacting to incidents and ensuring colleagues are fully briefed and always supported.
• Ensure any unsecure areas of the site are reported to Control Room immediately and action taken to resolve.
• Record  and log all non-conformances and emergencies with the appropriate control room operatives.
• Deal efficiently and effectively with all emergencies ensuring the Centre team are kept fully always informed.
• Intelligent understanding of human behaviour, monitoring and surveillance of suspect individuals, logging, and reporting incidents in line with site and company polices.
• Maintain vigilance and highlight and manage unauthorised access by banned individuals.
• Ensure radio procedures are always adhered to.
• Ensure all events and incidents are recorded in the Security Officer notebook correctly and notebook policies are always adhered to.
• Undertake any other reasonable duties as required to meet the needs of the business.
• Any other reasonable duties as requested by your line manager.
• Ensure a timely response to all security issues and events.
• Complete all training requirements as requested by line manager.
• Be available to cover at least one additional shift per month if requested to cover absence and annual leave.

ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.

• Be professional, pleasant, friendly, courteous, and helpful always whilst carry out duties to the highest standard.
• One team approach
• Take ownership of all situations to ensure tasks are completed or escalated when necessary.
• To always stay motivated aim high and achieve
• To respect all staff and visitors within the shopping centre

Documents and information required:

• Valid SIA Licence
• You will need a 5-year checkable background 
• You must be over the age of 18 years 
• Provide documentation which demonstrates your eligibility to work within the UK.

We will be interviewing for this role as suitable applications are received and may close this role before the closing date upon a successful candidate being appointed.