Job Details

We are seeking an energetic and enthusiastic SIA Door Supervisor (DS) licensed Security Team Member to join our fun and welcoming facilities team at Haven! As part of our 24-hour security operation, you’ll be at the heart of creating a safe, relaxed, and enjoyable atmosphere for our guests and team members. 

Key responsibilities:

• Monitor and patrol the holiday park to always ensure safety and security to our guests, owners and team.  
• Assist in the management of park access, ensuring only authorised individuals and guests or owners are permitted on site.  
• Respond promptly and professionally to any security-related incidents, such as medical emergencies, alarms, or guest concerns. 
• Maintain detailed and accurate records of incidents, reporting to management as required. 
• Provide friendly and helpful guest experiences, assisting with information on guest queries.  
• Collaborate with other team members and park functions to create a safe and enjoyable environment for everyone. 

Diversity, equity, and inclusion are at the heart of who we are and what we do. We encourage applications from all backgrounds, communities and industries and we are ready to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be full-time, part-time or a job-share.  

• Must hold a valid SIA Door Supervisor (DS) license. 
• Previous experience in a security role, preferably within the hospitality or leisure industry, is an advantage. 
• Strong communication skills, with the ability to remain calm and professional in challenging situations. 
• High attention to detail and excellent observational skills. 
• Flexibility to work shifts, including nights, weekends, and bank holidays. 
• Commitment to delivering excellent service in line with Haven’s values. 

We will be interviewing for this role as suitable applications are received and may close this role before the closing date upon a successful candidate being appointed.