Job Details

Do you want to work for the nation’s largest online pharmacy ensuring excellence for all our patients? We’re a market leader in the pharmacy world, with 25 years’ experience, helping over 1.4 million patients in England manage their NHS prescriptions from request through to delivery.  We are Great Place to Work certified as we consider colleague experience a top priority every day.  Our people are fundamental to our success and ensuring we achieve our vision to be a world leading, patient-centric digital healthcare provider.  We are committed to continuing to develop a positive, open and honest working environment for all.

• Develop, implement, and manage sustainability strategies that address areas such as energy efficiency, resource use, recycling, waste reduction, pollution control, transport impact, staff and patient education, and overall business practices.
• Ensure Pharmacy2U identifies and adopts innovative, practical, and cost-effective ways to operate more sustainably, in line with UK and global sustainability goals.
• Lead and support initiatives across the business to improve sustainability performance and embed environmental responsibility into daily operations.
• Assess Pharmacy2U’s current practices, environmental footprint, and carbon emissions, identifying clear opportunities for improvement.
• Evaluate and work with suppliers and partners to improve their environmental standards and align them with our sustainability goals.
• Design and implement tools to measure, track, and report the effectiveness of sustainability initiatives.
• Conduct risk assessments related to environmental and sustainability issues to support informed decision-making. Work with the Marketing and Customer Care teams to enhance and communicate our sustainability story internally and externally
• Build partnerships across the business and with external stakeholders to strengthen and raise awareness of our sustainability agenda.
• Collaborate with the wider People Team on wellbeing and engagement initiatives that support a healthy, sustainable working environment.
• Develop and share educational materials on sustainability for colleagues, patients, and the wider public.
• Benchmark our practices against other pharmacy and healthcare providers to ensure we remain competitive and forward-thinking in our sustainability approach.
• Manage team members such as Sustainability Coordinator as per the current organisational structure or as needs arise.
• Serve as the primary leader and coordinator of the Sustainability Champions ERG, empowering colleagues to act as sustainability advocates across departments.
• Lead Pharmacy2U’s efforts toward achieving and maintaining external sustainability accreditations, such as B Corp certification and other third-party standards.

• Strong analytical and problem-solving skills; able to interpret and draw conclusions from data to support decision-making
• Strong verbal and written communication skills with the ability to influence and present at all levels of the organisation
• Numerate with the ability to analyse performance metrics and sustainability data
• Ability to use Excel at intermediate level
• Demonstrate drive, initiative and proactivity in role
• Proven ability to work both as part of a bigger team and individually
• Ability to prioritise and organise tasks and workload Previous experience within retail, logistics, supply chain or D2C sectors is desirable
• Experience managing or contributing to sustainability or operational projects
• Experience of working in a pressured environment, delivering against tight deadlines
• Experience of working within company and ethical rules and regulations
• A relevant degree, ideally in sustainability, environmental studies, operations, or a related field
• Good working knowledge of sustainability principles, carbon footprint analysis, and corporate responsibility practices
• Project management knowledge or experience is beneficial
• Passionate about environmental sustainability and making a positive impact

We will be interviewing for this role as suitable applications are received and may close this role before the closing date upon a successful candidate being appointed.