Job Details
Team Leader
VoiceAbility
Expires in 0 days
Overview
We’re an independent charity and one of the UK’s largest providers of advocacy and involvement services.
£27,500 to £31,500
per year, pro rata
Full time, Permanent
(Full time hours)
Coventry and Warwickshire
Key information
We have an exciting opportunity for a Team Leader to lead through coaching, support, training and performance management.
About the role
- Direct line and performance management of advocates as defined within a team providing shoulder to shoulder support and guidance – no active case load
- Works across multiple contracts
- To provide management direction to line reports to deliver highest levels of performance against practice requirements and continuing professional development
- To make performance decisions to move individuals through appropriate informal and formal capability and conduct processes up to final written warning
- To work with the Practice Management team to ensure that the highest standards of advocacy are achieved
- To hold advocates to account for delivery against contract and advocacy standards, utilising a robust performance management approach to ensure continuous improvement
- To develop and maintain relationships with internal and external stakeholders in the development of best practice
VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview.
Requirements
- Evidential experience of supporting team members and taking a leading role within a team
- Evidential experience of cultivating successful relationships with external / internal stakeholders
- Evidential experience of being accountable for the quality of personal performance and raising suggested improvements to management
- Excellent knowledge of applying and embedding safeguarding policy and practice
- A proven ability to set and deliver the highest standards of quality and performance across diverse teams and taking actions where delivery falls short of expectations
- Resilient and determined
- Passionate about quality of service delivery and positive outcomes for clients
- Ability to travel throughout the UK as required
VoiceAbility reserve the right to withdraw this vacancy before this date.