Job Details

Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.

Key Objectives

• Actively promote Scope and its services within the community.
• Support disabled customers, volunteers and staff by creating an inclusive environment to shop, volunteer and work.
• Hands on approach to managing the shop operations including the staff and volunteer team.
• Drive volunteer recruitment, training and retention so the shop always has enough people to fill the rota.
• Drive sales by helping the shop team effectively manage stock.
• Be an excellent role model and create a positive environment so that shop team members feel motivated and valued.
• Continually improve the shop’s performance, meeting or exceeding income targets including sale of donated and new goods, corporate donations, cash appeal, Gift Aid, raffle and rag.
• Cover other local shops when necessary.
• Move and sort large quantities of stock, sometimes in confined or limited space.

• Be commercial
• Have a can-do attitude and always put the customer’s needs first.
• You’ll be a dedicated team player with a strong work ethic
• Have excellent accuracy and attention to detail.
• Be proficient in the use of Microsoft Office.
• We ask you to show an appreciation of Scope’s values and our ambition of an equal future for disabled people.

Please make sure you explain in your application, with examples, how you can meet these important skills.