Job Details

This will include site merchandising, navigation updates and search configuration.

Reporting into the Digital Trading Specialist, you will support trade and help to optimise the customer journeys with a focus on balancing commercial & brand priorities, ensuring to maximise the onsite Customer experience and drive conversion.

Day to day:

• Ensuring website standards are maintained to maximise business performance and customer journey
• PIM product enrichment and attribution
• Supporting the team to produce trade reports (including category and search) by utilising a range of customer engagement reporting tools
• Interpreting the reporting data in order to optimise the customer journey
• Supporting the Digital Trading Specialist with managing and optimising the category and navigation structure across channels/devices
• Supporting with managing onsite search, ensuring optimal configuration across markets and enhancing the search experience
• Supporting with homepage process and wider stakeholder management
• Working closely with relevant teams to support and execute trade events and other initiatives
• Supporting with campaign launches, rollout of new features and digital products

• Organizational and coordination skills
• Experience of using online merchandising and reporting systems, is preferable but not required.
• Competent using systems and comfortable working in a technology-based environment
• Commercially aware, customer obsessed with the ability to use initiative and intuition
• Excellent communicator with good motivational & leadership skills
• Keen eye for detail with the ability to troubleshoot and identify issues
• A Self-motivated and proactiveapproach
• Flexible, agile, and open to change
• Positive attitude, self-aware and self-motivated
• Analytical skills
• Presenting skills

We will be interviewing for this role as suitable applications are received and may close this role before the closing date upon a successful candidate being appointed.