Job Details
Waste Management Officer
Leicester City Council
Latest Job
Expires in 6 days
Overview
At Leicester City Council, we’re more than 12,500 people, all working together to serve the people, communities and businesses of the biggest city in the East Midlands. We have a directly elected mayor and 54 councillors, representing 21 wards.
As a unitary authority, we take decisions that affect thousands of lives every day. From social services and schools, to housing and roads, to setting council tax and providing leisure facilities. Join us and you’ll play a role in improving the lives of the 348,000 people who call Leicester home.
£25,584 to £27,269
per year
Full time, Permanent
(37 Hours per week)
Leicester
Key information
Waste Management provide a weekly recycling and waste collection service to households in the city of Leicester in partnership with Biffa Leicester. We have a Trade Waste Facility at our Gypsum Close site, which is a service for small and medium sized companies to bring their waste to site and dispose of it within the current regulations.
Join us and you’ll have the opportunity to develop knowledge of the waste services we provide. You’ll be a valued member of our small team and contribute to maintaining our excellent customer service provided to users and members of the public.
We’re committed to recruiting a diverse and highly talented workforce as we continue to build a council that is fitting and representative of our great city. That’s why we’ve designed our recruitment process to put you at your ease, make you feel welcome and bring the best out of you. We’ll do all we can to make our recruitment process as fair as possible.
About the role
You’ll be responsible for the day-to-day acceptance of waste, taking payments from customers and daily operations of the council’s weighbridge and trade waste facility. In addition, you’ll carry out administrative duties that supports the wider waste services team. this includes managing resident bookings of clinical waste collections, administering the vehicle permit scheme, assessing resident requests for bins, and supporting the administration of the garden waste scheme. you’ll undertake financial admin and support the wider team including maintaining databases and records.
Requirements
You’ll have strong customer service skills with experience of taking/handling cash payments. Using excellent verbal and written communication skills, you’ll liaise with customers effectively whilst handling payments and when resolving and responding to a variety of enquiries. With strong organisational skills, you’ll be able to work under pressure and in a fast-paced environment; ensuring telephone/email enquiries are answered in an efficient manner. You’ll have proficient IT skills to carry out general administrative tasks and maintain databases accurately.