Working closely with the Key Account Manager and wider AFS team, you’ll provide essential coordination, reporting, and admin support to ensure our partners are set up for success on ASOS.com. 

• Build strong relationships with brand partners through daily communication, sharing trading updates and resolving operational issues
• Support weekly trade calls by tracking performance key performance indicators (KPIs), identifying opportunities for improvement, and ensuring follow-up actions are completed
• Share insights on product performance and presentation - highlighting standout styles, regional trends, and opportunities to optimise imagery and descriptions
• Coordinate internal processes and gather feedback on tech and logistics initiatives to help scale AFS effectively
• Maintain accurate and up-to-date sales, stock, and planning data for key stakeholders
• Prepare reports and trackers to monitor partner performance against joint business plans
• Own key housekeeping tasks including carryover tracking, daily sales and go-live updates, and query reporting
• Use analytical tools to surface key trends, risks, and opportunities, supporting the wider team with data-driven insights
• Partner with Account Managers to monitor department KPIs (for example, Intake and RTS), escalating issues where needed
• Help deliver a seamless on-site experience by ensuring product, content, and operational details are correct and optimised

You’re commercially curious, highly organised, and ready to support a fast-paced team. You bring a proactive mindset, strong communication skills, and a collaborative approach to problem-solving. Whether you’ve gained experience through retail, merchandising, wholesale, or internships, you’re confident working with data, systems, and cross-functional teams.

You’ll also be able to demonstrate:

• Great organisational skills with the ability to manage multiple priorities and deadlines
• Strong attention to detail, especially in reporting and product data accuracy
• Confidence in communicating with internal teams and external partners
• A proactive and collaborative mindset, keen to learn and improve processes
• Good systems skills (Excel, PowerPoint) and the ability to pick up new tools quickly
• A customer-first approach, supporting the team in delivering a best-in-class partner experience

We will be interviewing for this role as suitable applications are received and may close this role before the closing date upon a successful candidate being appointed.