Job Details

Working closely with the Key Account Manager and wider AFS team, you'll provide essential coordination, reporting, and admin support to ensure our partners are set up for success on ASOS.com. You'll collaborate across functions including Studios, Intake Planning, Finance, Supply Chain, GMP and Tech, to keep processes running smoothly, data accurate, and communication clear. Your contribution will help drive trading performance, improve partner experience, and support ASOS in scaling AFS as a commercial growth driver.

• Build strong relationships with brand partners through daily communication, sharing trading updates and resolving operational issues
• Support weekly trade calls by tracking performance KPIs, identifying opportunities for improvement, and ensuring follow-up actions are completed
• Share insights on product performance and presentation - highlighting standout styles, regional trends, and opportunities to optimise imagery and descriptions
• Coordinate internal processes and gather feedback on tech and logistics initiatives to help scale AFS effectively
• Maintain accurate and up-to-date sales, stock, and planning data for key stakeholders
• Prepare reports and trackers to monitor partner performance against joint business plans
• Own key housekeeping tasks including carryover tracking, daily sales/go-live updates, and query reporting
• Use analytical tools to surface key trends, risks, and opportunities, supporting the wider team with data-driven insights
• Partner with Account Managers to monitor department KPIs (such as Intake/RTS), escalating issues where needed
• Help deliver a seamless on-site experience by ensuring product, content, and operational details are correct and optimised

We believe being together in person helps us move faster, connect more deeply, and achieve more as a team. That's why our approach to working together includes spending at least 3 days a week in the office. Its a rhythm that speeds up decision-making, helps ASOSers learn from each other more quickly, and builds the kind of culture where people can grow, create, and succeed.

Youre commercially curious, highly organised, and ready to support a fast-paced team. You bring a proactive mindset, strong communication skills, and a collaborative approach to problem-solving. Whether youve gained experience through retail, merchandising, wholesale, or internships, youre confident working with data, systems, and cross-functional teams.

Youll also be able to demonstrate:

• Great organisational skills with the ability to manage multiple priorities and deadlines
• Strong attention to detail, especially in reporting and product data accuracy
• Confidence in communicating with internal teams and external partners
• A proactive and collaborative mindset, keen to learn and improve processes
• Good systems skills (Excel, PowerPoint) and the ability to pick up new tools quickly
• A customer-first approach, supporting the team in delivering a best-in-class partner experience

We will be interviewing for this role as suitable applications are received and may close this role before the closing date upon a successful candidate being appointed.