Are you an experienced Administrator or Business Support Officer ready for a chance to contribute to system-wide change and make a lasting difference for children and young people with Special Educational Needs and Disabilities (SEND)?

Bracknell Forest is looking for a dynamic and forward-thinking person to play a key role in our innovative Experts at Hand service and contribute to the delivery of our ambitious Special Educational Needs and Disabilities reform programme.

At Bracknell Forest, we pride ourselves on being a council which is stable and well-managed where our employees can thrive in a supportive environment. We understand the importance of a healthy work-life balance and offer a variety of flexible working practices, including options for remote working and arrangements that allow you to work from home, dependent on the needs of the service.

This role includes an expectation to work from our Child Development Centre (CDC), Great Hollands, Bracknell, a minimum 4 days per week.

This role will work across both the new Experts at Hand service and the established Educational Psychology Service.

• To support the effective and efficient delivery of the provision of services within the Experts at Hand (E at H) team. 
• To be based in the existing Child Development Centre (CDC) in Great Hollands which is to be transformed into a 0 to 25 Special Educational Needs and Disabilities (SEND) hub. 
• To answer the phone and greet professionals and clients who visit the centre. 
• To make appointments and bookings and deal with other administrative tasks to support the multi-disciplinary Experts at Hand (E at H) team. 
• To provide high-quality confidential support in relation to coordination, administration, and implementation of all aspects of the Experts at Hand (E at H) service work including adding data to spreadsheets and so on. 
• To work closely with the Data Analyst and Triage Manager and any other business support officers within the Educational Psychology Service to integrate and further develop processes and systems. 
• To contribute towards training new staff, enhancing induction and training materials, and developing an efficient and effective wider administration service in relation to the Experts at Hand (E at H) offer.

For the full job description, including the key areas of responsibilities and accountabilities, please click the 'apply now' button. 

Bracknell Forest Council – Working for Equality. We welcome applications from all sections of the community.

• Administration National Vocational Qualification (NVQ) Level 3, or equivalent or qualified by experience Educated to a minimum GCSE standard (5 GCSE Grades 4 to 9, including English, Maths and ICT), or equivalent Competence summary (Knowledge, abilities, skills, experience).
• Understanding of and commitment to the requirements of safeguarding children, young people, and promoting their welfare. 
• Excellent IT skills including use of Microsoft Outlook, Word, PowerPoint, Excel and experience of using databases for accurate data input and interpretation. 
• Excellent interpersonal skills with the ability to communicate clearly and confidently both orally and in writing with officers at all levels in the Council, plus external partners and stakeholders including parent carers, education settings and other professionals. 
• Able to take a creative approach to problem solving. 
• Excellent time management and organisational skills, with experience of working in a fast-paced environment and prioritising to meet deadlines and targets.

We will be reviewing applications regularly and reserve the right to close the advert early if suitable candidates are identified. To avoid disappointment, you are advised to submit your application as soon as possible.