Job Details

Assistant Manager, Corner Bar and Cafe

Tate

Expires in 18 days

Overview

Tate Eats is unique in the cultural world, a hospitality business whose purpose supports the vision and reach of Tate in all four of its galleries. All our profits are returned to Tate championing the right to the richness of art for everyone.
£43,042.62
per year, plus 10% performance-based bonus and great benefits
Full time, Permanent
(40 hours per week)
Bankside, London, SE1 9TG

Key information

We are looking for a passionate, knowledgeable and experienced Assistant Manager to join our team at Tate Modern’s Corner Bar and Café!

The Corner is Tate's new destination, deli, café, and bar space set as part of the Tate Moderns riverside landscape with St Paul’s as an inspired London backdrop. It is a venue is where creativity and passion can be expressed and flourish through food, drink, events and art. 

As well as a great place to work, we offer excellent benefits and development opportunities.

About the role

  • Manage the delivery of service daily, by taking operational responsibility of food and beverage.
  • Oversee the opening and closing procedures.
  • Deliver and enforce all hygiene, health and safety procedures.
  • Coach individuals and teams to deliver exceptional customer service.
  • Respond promptly to customer feedback and complaints, both, verbally or written.
  • Oversee all department training, orientation, and induction of new team members.


For the full job description, including the key areas of responsibilities and accountabilities, please click the 'apply now' button. 


We want our workforce to be more representative of all sections of society at all levels in the organisation. The range of perspectives and experience diversity brings is an asset to our organisation and we want to create an inclusive, welcoming environment for visitors, artists and all those who work at Tate. Tate expects all employees to contribute to this aim as part of their role.

Requirements

  • Experience of contributing to the day-to-day operational management of a by day Deli Café Offer and by night vibrant and fun bar full of activities.
  • Experience of leading teams to deliver high levels of customer service.
  • Experience of managing performance, delivering training, and developing team members.
  • Excellent communication skills, demonstrating the ability to communicate effectively and positively with all colleagues and with a diverse customer base.
  • Experience of creating a working environment that encourages equality, diversity and inclusion and the ability to create an inclusive, respectful culture within a team.
  • Ability to work collaboratively within a diverse team and treat all colleagues with dignity and respect.
  • Exceptional customer service skills, always demonstrating a professional attitude and appearance