Would you like to work at the heart of your local community? Are you motivated to inspire and support a team of volunteers? Do you have retail experience and are ready for the next step in your career?

If so, this could be the opportunity for you.

You will:

• Assist in the management of the shop operations
• Work with the Shop Manager to support, motivate, and involve a diverse team of paid employees and volunteers.
• Work with the Shop Manager to support, motivate, and involve a diverse team of paid employees and volunteers.
• Actively promote Scope and its services within the community. 
• Support the shop manager to drive sales and effectively manage stock. Also support our online selling with identifying suitable items and listing on online selling platforms
• Help the team deliver excellent customer service.
• Deputise for the shop manager in their absence.

We are proud to be a charity that stands for disability equality. We welcome applications from disabled people and anyone with an impairment, condition, or access need. We want our team to reflect the communities we serve.

As a Disability Confident Leader, we promise to offer an interview to all disabled applicants who meet the essential requirements for the job. To do this, tick the box in your application to say you are applying under the Offer an Interview Scheme (this used to be called the Guaranteed Interview Scheme).

We’re looking for someone who has:

• Proven experience in a customer-facing role, with responsibility for supervising or leading a team within retail or other service-based environments
• Experience working in a target-driven environment, with a focus on achieving sales or performance goals
• Experience of working in a fast paced environment
• A team player with strong work ethic
• Strong communication and interpersonal skills 
• IT literacy and numeracy skills

We welcome applications from people with lived experience of disability and from all backgrounds. 

We also ask you to share how you support Scope’s values and contribute to our goal of creating a fair and equal future for disabled people.