Join us as an Assistant Shop Manager in our Witney shop and become an ambassador for our charity!
• Assisting the Shop Manager in maintaining the day-to-day operation of the shop.
• Planning and managing deliveries and collections.
• Assisting in the managing and maintaining the staff and volunteer’s rotas to ensure adequate cover is provided during trading hours, to make sure days off, leave and possible sickness are covered.
• Assist in managing the team of staff and volunteers in the day to day running of the shop.
• Operate the agreed stock rotation system , regularly updating stock to keep the offer fresh.
• Operate the agreed pricing structure to maximise profits from the sale of donated goods.
• Ensure high value stock items are identified & recorded, and, when appropriate, are transferred to the Retail Office for e-commerce and auction sales.
• Assist in ensuring an efficient back-room operation including storage of stock and recycling of waste.
• Management and stock control of bought in goods.
• To assist in the delivery of budgeted sales targets and maximise profit through effective control of costs.
• Assist in the timely and accurate completion of weekly paperwork.
• Follow agreed cash handling procedures.
• Educated to GCSE level or equivalent (Grade C/5 or above in English & Maths).
• Some supervisory experience.
• Experience in a customer-facing environment.
• Experience of managing and training people.
• Basic administration and cash-handling skills.
• Computer literate.
• Good communication skills.
• Excellent customer service skills.
• Team player, motivated, and committed to success.
• Willingness to travel to other Helen & Douglas House locations.
• Flexibility with working hours
Disclaimer: We will be interviewing for this role as suitable applications are received and may close this role before the closing date upon a successful candidate being appointed.