As Assistant Shop Manager at Scope’s Fulham shop, you will work alongside the Shop Manager to keep the shop running smoothly each day. Every day is different. You will help increase sales, manage shop costs, and support and motivate the team.

Scope shops are open every day. Some weekend and Bank Holiday cover is needed.

• Assist in the management of the shop operations.
• Work with the Shop Manager to support, motivate, and involve a diverse team of paid employees and volunteers.
• Actively promote Scope and its services within the community. 
• Support the shop manager to drive sales and effectively manage stock. Also support our online selling with identifying suitable items and listing on online selling platforms
• Help the team deliver excellent customer service.
• Deputise for the shop manager in their absence.

For the full job description, including the key areas of responsibilities and accountabilities, please click the 'apply now' button. 

Equality, Diversity and Inclusion is a priority at Scope. We welcome applications from people of colour and other underrepresented communities. We aim to create a culture where everyone feels they belong, treating all with dignity and respect. As a disability equality charity, accessibility and inclusion come first. We listen, learn and continuously improve.

We are proud to be a charity that stands for disability equality. We welcome applications from disabled people and anyone with an impairment, condition, or access need. We want our team to reflect the communities we serve.

We’re looking for someone who has:

• Proven experience in a customer-facing role, with responsibility for supervising or leading a team within retail or other service-based environments.
• Experience working in a target-driven environment, with a focus on achieving sales or performance goals.
• Experience of working in a fast paced environment.
• A team player with strong work ethic.
• Strong communication and interpersonal skills.
• IT literacy and numeracy skills.