We are recruiting for an Audio Visual (AV)  Support Coordinator to be part of the Rapport team, based at our client's office in Fenchurch Street. You will be part of a large and diverse team that supports our client: a Fortune Global 500 company, where excellence and creativity are the norm every single day.

This is the ideal role for someone who has an incredible ability to spark immediate Rapport and create strong relationships with guests and clients. You will be an integral part of a highly professional team focused on delivering outstanding service and memorable experiences.

• Deliver exceptional customer service and technical support to employees, clients and visitors, ensuring a positive user experience at all times.
• Act as a key point of contact for Audio Visual (AV) and IT support across meeting rooms, event spaces and workplace technology services.
• Provide white glove support for VIP meetings, executive events and business-critical presentations.
• Troubleshoot and resolve Audio Visual and IT issues, including meeting room technology, laptops, peripherals, user accounts and software applications.
• Support the operation and maintenance of over 200 meeting rooms and event spaces, ensuring technology is fully operational and ready for use.
• Assist with equipment deployments, asset management, system upgrades and the onboarding of new technologies.
• Deliver user guidance and training, translating technical information into clear and practical support for customers.

For the full job description, including the key areas of responsibilities and accountabilities, please click the 'apply now' button.

Compass Group UK and Ireland  is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!

• Ideally have previous experience in a similar role.
• Excellent communication skills – both verbal and written.
• Reliable and consistent with a helpful and positive attitude.
• Able to meet the needs of a diverse environment.
• Happy to work alone or within a team.
• Willing and able to make a make positive contribution to service delivery improvement.
• Proactive approach to continuous personal development.

Disclaimer: We will be interviewing for this role as suitable applications are received and may close this role before the closing date upon a successful candidate being appointed.