Are you inquisitive, analytical, and creative, with strong problem solving skills? Then you may be interested in joining the Social Care and Education Project Management Office as a Business Analyst.

You’ll work with Business Change Commissioning Managers, Business Analysts and supporting staff in a dynamic, well-established team; playing a key role in delivering improvements to existing systems and services within Social Care and Education across Leicester.

We have full time positions working 37 hours a week, Monday to Friday. One on a permanent basis and one on a fixed term contract for 18 months. We offer flexible and agile working to promote a healthy work-life balance.

The role is hybrid, meaning you can work from home and or in a council office, with the expectation that you work from a city council office at least twice a week. When working in the office, you’ll be based at Halford House, but may be required to travel across the city to undertake visits and attend meetings.

• Work with a range of internal and external stakeholders to investigate operational needs, problems, and opportunities and model business functions, processes, information flows and data structures, using various methodical and consistent techniques.
• Assist in the development of business cases and implementation plans, and identify and make recommendations about relevant risks, issues, benefits and requirements that deliver improvements and or efficiencies - escalating matters of concern as appropriate.
• Apply, use, and keep abreast of industry-recognised tools and techniques in the delivery of key analytical work and act as a champion for change where appropriate.
• Undertake technical report writing and presentation, utilising a range of systems, data, and perspectives – to objectively describe current ways of working with recommendations for change and or new ways of working.
• Matrix-manage project resources to set daily priorities and allocate and oversee activities.
• Provide leadership and direction to staff temporarily assigned to support projects.

For the full job description, including the keys areas of responsibilities and accountabilities, please click the 'apply now' button. 

We’re committed to recruiting a diverse and highly-talented workforce as we continue to build a council that is fitting and representative of our great city. That’s why we’ve designed our recruitment process to put you at your ease, make you feel welcome and bring the best out of you. We’ll do all we can to make our recruitment process as fair as possible.

• Experience of business process analysis and re-design which has successfully delivered positive improvements in a large and complex organisation
• Experience of working on major programmes and projects of work which have delivered successful outcomes
• Experience of working with and motivating multi-disciplinary teams, including experience of matrix management working and Agile methodologies.
• High level of both verbal and written communication skills sufficient to build presentations and communicate complex information to a wide range of people, including senior management.
• Very good numeracy skills – sufficient to monitor budgets, spreadsheets and present complex numerical data.
• Skills in IT including proficient use of Teams, Excel, Word, PowerPoint, Visio, Internet and the use of project planning software.
• Skills in analysis, problem solving and creative thinking.