Job Details

Business Services Assistant

National Trust

Latest Job
Expires in 10 days

Overview

There's no other organisation like the National Trust. No other organisation that brings such an amazing variety of places and spaces to life.
£13.25
per hour
Part time, Permanent
(15 hours per week, including some weekends)
Coalbrookdale, Telford, TF8 7DQ

Key information

As a Business Service Assistant, you'll be involved in lots of different tasks as you support the day-to-day running of the office. 

This is a busy and varied job, and no two days will be the same. You’ll have an important part to play in your team meeting its goals, so you’ll always be looking at how you can offer help where needed. 

Provisional Interview Date: Thursday 29th October 

About the role

  • You'll play a key role in supporting day-to-day operations and will often be the first person people see when they visit the office, or speak to when contacting the property. As a result, your advice and experience will be valued by colleagues across the wider team.
  • You’ll be responsible for both internal and external enquiries, managing the property phone and email systems as well as the property calendars. 
  • You’ll work with a small team to ensure group bookings, general enquiries, property supplies, compliance and services, including cash reconciliation and banking, are managed in a proactive and visitor focussed way.
  • You'll also build and maintain positive relationships with local supporter groups, contractors, suppliers, and other external stakeholders, while engaging with visitors as part of the role.


For the full job description, including the key areas of responsibilities and accountabilities, please click the 'apply now' button.


The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

Requirements

  • focused on giving great service to everyone you meet 
  • a team player, but also happy to work on your own initiative 
  • well-organised and adaptable 
  • willing to learn new skills
  • comfortable using IT packages