Job Details

The National Lottery Heritage Fund has offices all over the UK and we champion a flexible approach to working where this supports our business needs. We have formally adopted a hybrid working approach. This means that most employees will work from their contracted Heritage Fund office twice a week at minimum. 

Time spent on site visits to projects or other meetings based at another Heritage Fund or external office are counted as part of those two days. The other days in the week employees may work from home.

The primary purpose of this post is to facilitate the efficient and effective running of the Birmingham office and to provide support to senior management, the Committee and the wider team across a range of issues. Other responsibilities include but are not limited to assigning application checks, managing the area’s events calendar and diary management for the Head of Engagement.

We guarantee to interview all disabled applicants who meet the minimum essential criteria for every vacancy. We always endeavour to make reasonable adjustments and special requirements can be discussed and arranged before an interview.

• Excellent IT skills including knowledge of Microsoft Office, the use of databases and social media.
• Knowledge of event planning and management.
• Knowledge of budget and resource management.
• Good administrative skills.
• Ability to manage a diverse workload including meeting deadlines, prioritising and reprioritising work.
• Good communication skills, written and oral, including use of social media and ability to put together creative PowerPoint presentations.
• Ability to research, analyse and present a range of information with attention to detail.
• Ability to deal in a helpful and professional way with a wide range of people and be aware of customer needs.
• Good understanding of customer care.
• Ability to be an active and constructive team member demonstrating the flexibility to work successfully across a dispersed team.
• Commitment to equality, diversity and inclusion.