Swann House is situated in the small market town of Saxmundham in the center of Suffolk’s Heritage Coast region. Swann House is close to local amenities including a doctor’s surgery, cafes and public houses.

Swann House is an Extra Care housing scheme, helping customers to live independently for as long as possible. It gives them the security and privacy of a home of their own, with a range of shared facilities on the premises and 24-hour care services if needed.  It also offers couples the opportunity to continue living together

• Supporting individuals with daily living activities, which may include personal care, mobility, social engagement, mealtimes and medication.
• Building positive, person‑centred relationships and offering compassionate emotional support.
• Using clear communication, active listening and strong observation skills, including accurate recording and reporting within care plans.
• Supporting people with a range of health needs, including dementia, mental health conditions and end‑of‑life care.
• Maintaining a strong understanding of safeguarding responsibilities and responding appropriately to concerns.
• Contributing to person‑centered care planning that focuses on each individual’s needs, preferences and outcomes.
• This role also requires lone working and the confidence to act on their own initiative.

Apply with Confidence

Orwell is proud to be a Disability Confident Leader. We believe in creating an accessible and supportive environment, where every team member can thrive and contribute. Join us in our commitment to building a workplace that celebrates diversity and empowers all individuals to reach their full potential. We actively welcome applications from candidates with disabilities and are dedicated to making reasonable adjustments throughout the recruitment process to ensure equal access and opportunity for all.

We know that diverse teams drive innovation and deliver better outcomes. Research shows that people from underrepresented groups often hesitate to apply for roles unless they meet every requirement. If you’re excited about this opportunity but don’t meet every listed qualification, we still encourage you to apply anyway. Your unique experiences, perspectives, skills and most importantly your alignment with our culture and values could be exactly what we’re looking for.

We are committed to building an inclusive workplace where everyone feels valued, respected and supported to succeed.

If there is anything that might prevent you from applying for one of our roles, we want to help remove that barrier. Please contact our Talent team by calling 01473 228782 or emailing work@orwell-housing.co.uk.

• Care Certificate is desirable.
• QCF Level 2 in Health and Social care or equivalent, is desirable.
• Full driving licence is desirable.

This post is subject to an Enhanced DBS check with Adults’ Barred List. All new arrivals to the UK must also provide a Statement of Good Conduct (SOGC).

We will be interviewing for this role as suitable applications are received and may close this role before the closing date upon a successful candidate being appointed.