At Orwell, our values of People-focused, Ambitious, Collaborative and Effective (PACE) guide everything we do. We're looking for a Team Leader to work closely with the Service Manager, leading and supporting our care team to deliver safe, high-quality care that enables people to live independently and with dignity.

• Lead, guide and encourage Care Assistants and Relief Care Assistants.
• Organise staff rotas and workforce planning to ensure high-quality service delivery.
• Assist with recruitment, onboarding, supervision and the ongoing development of staff.
• Maintain accurate care plans, risk assessments and quality assurance records.
• Champion safeguarding, wellbeing and person-centred approaches to care.
• Support compliance with CQC regulations and service standards.
• Take part in the out-of-hours on-call rota.

Orwell is proud to be a Disability Confident Leader. We believe in creating an accessible and supportive environment, where every team member can thrive and contribute. Join us in our commitment to building a workplace that celebrates diversity and empowers all individuals to reach their full potential. We actively welcome applications from candidates with disabilities and are dedicated to making reasonable adjustments throughout the recruitment process to ensure equal access and opportunity for all.

We know that diverse teams drive innovation and deliver better outcomes. Research shows that people from underrepresented groups often hesitate to apply for roles unless they meet every requirement. If you’re excited about this opportunity but don’t meet every listed qualification, we still encourage you to apply anyway. Your unique experiences, perspectives, skills and most importantly your alignment with our culture and values could be exactly what we’re looking for.

We are committed to building an inclusive workplace where everyone feels valued, respected and supported to succeed.

If there is anything that might prevent you from applying for one of our roles, we want to help remove that barrier. Please contact our Talent team by calling 01473 228782 or emailing work@orwell-housing.co.uk.

• Level 3 Diploma in Health & Social Care or an equivalent qualification.
• Experience within health and social care, home care, supported living or extra care services.
• Experience of coordinating staff, managing rotas, schedules or care provision.
• Sound knowledge of safeguarding practices and person-centred care.
• Understanding of CQC standards and regulatory requirements.
• Strong communication and organisational abilities.
• Confident in using digital systems and electronic care management records.
• Flexible and able to work across 5 days out of 7.
• Willingness to participate in the management on-call rota.
• Full UK driving licence with access to a vehicle.