You will play a pivotal role in supporting the delivery of high quality, compassionate palliative and respite care to children, young people, and their families.

Working as part of the Clinical Services team, you will provide comprehensive administrative, coordination, workforce rostering, and data management support to ensure the smooth and effective day to day operation of hospice services.

• Provide comprehensive administrative support to multidisciplinary clinical teams, ensuring accurate records and effective communication.
• Coordinate clinical activity including admissions, respite care, outreach services, and care planning.
• Create, maintain, and optimise staff rotas using Rotageek to ensure safe staffing levels and appropriate skill mix.
• Monitor staffing gaps and workforce pressures, supporting effective cover arrangements and rota compliance.
• Maintain and analyse workforce and service data, producing reports to support decision making and service improvement.
• Act as a key point of contact for clinical teams, families and external partners, ensuring responsive and professional communication.

For the full job description, including the keys areas of responsibilities and accountabilities, please click the 'apply now' button.

We are an equal opportunities employer and value the benefits of a diverse workforce. We positively encourage applications from all areas of the community. Please email at: recruitment@helenanddouglas.org.uk if you require any adjustments during the recruitment process.

• Experience in an administrative or coordination role within healthcare, hospice, social care, or a related environment, with a high attention to detail.
• Experience using electronic rostering systems.
• Strong data management and administrative skills with a high level of accuracy.
• Excellent organisational skills with the ability to manage competing priorities and complex workloads.
• Ability to analyse and interpret workforce or operational data and present findings clearly.
• Excellent communication and interpersonal skills, with the ability to engage sensitively and professional with families and colleagues.
• You will be required to undertake an Enhanced Disclosure and Barring Service check.
• Flexibility to support staffing coordination outside standard working hours when required.

For the full person specification, please click the 'apply now' button.

Disclaimer: We will be interviewing for this role as suitable applications are received and may close this role before the closing date upon a successful candidate being appointed.