We are looking for a Corporate Receptionist to join our Rapport Team, based in the Farrindon! In this role, you will be the first point of contact for our multi-tenanted office building, welcoming tenants and visitors with warmth and professionalism. 

Your role is vital in creating a positive, lasting impression while delivering exceptional service in line with our policies and standards.

If you have an excellent customer service experience and are looking to join a company that supports your growth and development, we would love to hear from you!

Our client is a leading commercial real estate firm known for developing and investing in thoughtfully designed, sustainable workspaces. Their innovative, design‑led approach places a strong emphasis on community, collaboration, and creating environments where people and businesses can thrive.

This is a maternity cover role, however we are offering a permanent, full-time contract (45 hours per week). At the end of the maternity cover period, you will be re-deployed to an alternative site within the Rapport Network Team subject to terms and conditions.

Main responsibilities:

• Deliver the highest level of service and care to all tenants and visitors, consistently following service level agreements, policies, and procedures.
• Provide an exceptional welcome experience, ensuring every guest is acknowledged promptly and professionally in line with brand standards.
• Maintain strong awareness of all building facilities to confidently guide and assist guests as needed.
• Handle enquiries and requests whether in person, by phone, or via email, in a proactive, timely, and professional manner.
• Provide support to the Building Manager as required.
• Communicate any new, ongoing, or potential issues or complaints to the Assistant Guest Services Manager and Guest Services Manager to ensure swift and appropriate resolution.

For the full job description, including the key areas of responsibilities and accountabilities, please click the 'apply now' button.

Compass Group UK and Ireland  is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!

The ideal candidate will:

• Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall, Stronger Together
• Possess a warm, outgoing personality with the ability to build strong rapport with key stakeholders. 
• Demonstrate excellent verbal and written communication skills in English. 
• Be creative, proactive, organised, highly detail‑focused, process‑driven, and resourceful, with a positive, can‑do attitude. 
• Be confident working independently as well as collaboratively within a larger team. 
• Present yourself impeccably and display exceptional interpersonal skills. 
• Bring genuine passion for delivering outstanding guest service in every interaction.

Disclaimer: We will be interviewing for this role as suitable applications are received and may close this role before the closing date upon a successful candidate being appointed.