Job Details

Reporting to the Head of Enterprise Solutions and working closely with colleagues and strategic partners, you will be instrumental in improving the accessibility, availability, performance and security of our Customer Relationship Management (CRM) products. You will take ownership of project objectives agreed by the Project Steering Group and provide clear vision, leadership and direction to the project team throughout the programme lifecycle. This will include planning, monitoring and evaluating work, taking responsibility for performance and ensuring that any required improvements are identified and delivered.

We can offer hybrid working arrangements for this role with two days working in the office and three days working from home.

You will ensure projects are effectively controlled through strong project planning, scope management, resourcing and financial oversight. A key part of the role will involve producing timely, accurate reporting and escalating progress, risks and issues to senior stakeholders within the project governance structure. You will coordinate and organise project and organisational resources, build strong working relationships across departments and geographies, and confidently manage changing goals and requirements, responding proactively to both challenges and opportunities as they arise.

For the full job description, including the keys areas of responsibilities and accountabilities, please click the 'apply now' button.

• Proven experience as a Senior Project Manager, working to time, budget and specification constraints. 
• Thorough understanding of risk management. 
• Considerable experience working in Customer Relationship Management (CRM) implementations, emerging Microsoft Customer Relationship Management (CRM) technologies and best practice.
• Understanding of website integration and digital marketing is desirable.

For the full person specification, please click the 'apply now' button.

Disclaimer: We will be interviewing for this role as suitable applications are received and may close this role before the closing date upon a successful candidate being appointed.