Job Details

Customer Delivery Driver

Tesco

Expires in 6 days

Overview

Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move.
£13.35
per hour
Full time, Permanent
(35 hours per week)
Brunel Way, Slough, SL1 1XW

Key information

As the face of Tesco out on the road, we deliver all the way from Lands' End to John O'Groats. Our Customer Delivery Drivers get the opportunity to meet and talk to different customers in their homes every day. That's why this role is about much more than just driving: it's about helping others and delivering great service, with a smile.

Its hands on, physical and full of variety. No two shifts are ever the same and our customer's look for help in all kinds of different ways. For most of the day you'll feel like your own boss, delivering to your customers but there is always a team of Managers and colleagues back at base ready to support you when you need them.

About the role

  • I ensure the van and trays I use are clean and kept tidy and organised.
  • Leaving the back yard clean, tidy and clear of rubbish, and picking up litter as I see it.
  • Ensuring trays are washed as part of the tray wash process. 
  • Loading the van as required, checking the van for roadworthiness.
  • Talking to the customer about any changes to their order, including short code item and substitutions, offering a refund for anything they are unhappy with.
  • Taking care of products and deliveries as if they were my own.
  • Explaining to the customer that they will not be charged any more for their substitutions.


For the full job description, including the key areas of responsibilities and accountabilities, please click the 'apply now' button.


Diversity, equity and inclusion (DEI) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we are a place where Everyone's Welcome.

Requirements

  • Build relationships with colleagues to create team spirit, working together to make sure our store is the best it can be for customers.
  • Warm and welcoming in interactions with customers and colleagues, taking time to understand the customer and say "Thank you".
  • Acting quickly to respond to the changing needs of our customers and embracing change within my store.
  • Energetic and driven to deliver beyond expectations, integrating home and work to achieve a balance that is right for me.
  • Sharing ideas with my Manager and other colleagues on how we can improve our store for customers.
  • A valid UK Driving licence (Full or Automatic only) for at least 12 months with no more than 3 penalty points.


On occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.