Job Details
Customer Experience Host Intern (Brent Cross, London)
Ambitious about Autism
Latest Job
Expires in 11 days
Overview
Jones Lang LaSalle (JLL) are a multi-functional real estate company who help to buy, build, occupy and invest in a variety of assets including industrial, commercial, retail, residential and hotel real estate.
£28,843 pro rata
Per year
Full time, Temporary
(Hours: 9am to 6pm, five days per week, Monday to Friday, with occasional Saturdays. Internship duration: 6 months )
Brent Cross shopping centre, London, NW4 3FP
Key information
The Brent Cross Management team has overall responsibility for the operation and management of Brent Cross and is committed to ensuring that it is the best retail destination in North London.
The Occupier and Customer Service Team plays a vital role in ensuring a welcoming, responsive, and well-connected experience for all occupiers, visitors, and stakeholders at the centre. Together, the team ensures that all enquiries are handled efficiently, occupiers feel supported, and the centre maintains strong community connections and clear communication.
About the role
This role will support the team to help to create Brent Cross as an incredible place for people to visit. We expect the successful individual to develop a deep understanding of their immediate working environment over the course of the 6-month placement. This will involve meeting and developing relationships with numerous stakeholders within our immediate and wider community (occupiers/tenants, customers, community groups, charities, etc). Our ultimate aim is to provide everyone with exceptional operational, commercial and customer services.
The role will have a particular focus on supporting our Social Value commitment which will involve engaging and working with local charity and community groups on how Brent Cross may be able to support them and vice versa. And working closely with our Customer
Please read the full job description to find our more about the role.
Requirements
- Confident verbally communicating to speak to clients face to face, on the phone and video calls.
- A willingness and passion to learn about the role and business.
- The want to be able to support a diverse range of stakeholders within and outside of the community of Brent Cross.
- Computer literate and experienced in using Microsoft programmes such as Word, Excel, PowerPoint and Teams.
- Comfortable learning new online systems (training will be provided)
Before applying, please ensure that you meet the following criteria:
- You are autistic.
- You are aged 18 to 25 at the start of the internship.
- You are a UK resident/have the right to work in the UK.