The friendly team the intern will work alongside is the Occupier Manager, Paul, and our brilliant Customer Experience hosts, Sabina and Aaliyah.

The Customer Experience Hosts have a deep understanding of their occupiers, customers, and stakeholder and build meaningful relationships. Their role is to support retailers and collaborate with local charities—making a real, meaningful impact within the community.

The role is based within the busy Oracle shopping centre. The role will support the team in creating an incredible place for people to visit. The role will be split between time in the office and working in the public areas of the shopping centre. This will allow you to support the administration side of the work and support customers and retailers. You will work alongside the Customer Experience Hosts who will support you in the role.

Please read the full job description to find our more about the role.

What we aim to give you

A supportive environment where we will help you be your best self. You will work with a very friendly team in the day-to-day operations of the destination team and be fully included in all social value meetings. Evidence of your work will be saved and presented to you at the end of your placement to use in future interviews. You will be provided with personal references.

Support during the application process

The Employ Autism team can provide additional application support for autistic young people aged 18-25 years old. If would like to discuss your suitability to the role prior to completing your application, please email our team on exchange@ambitiousaboutautism.org.uk

If you receive Universal Credit / Employment Support Allowance and have any questions about the impact of taking part in the programme, please speak with your work coach or disability employment adviser at the Department for Work and Pensions Job centre directly. Each individual’s circumstances will vary. We cannot provide advice on Universal Credit / Employment Support Allowance. You may find additional advice and support at Benefits Calculators or  Turn 2 Us.

No previous work experience or qualifications are required. We are looking for an individual who is interested in learning more about customer experience and are committed to developing themselves personally during their time with us. Below are some skills and interests that would be beneficial in this role:

• Enjoy working as part of a team.
• Confident verbally communicating with colleagues, retailers and customers. You will be supported in these areas and could be buddied up with another member of the team whilst you get to know the role.
• Interested in supporting local charities.
• Be honest, reliable, responsible, and caring. Be aware of your actions and work hard with kindness toward others.
• A passion for customer experience.

Eligibility criteria

Before applying, please ensure that you meet the following criteria:

• You are autistic.
• You are aged 18 to 25 at the start of the internship.
• You are a UK resident/have the right to work in the UK.