This is a full time fixed term contract for twelve months working at our Head Office in Bradford.

We are proud to be a Disability Confident Employer and welcome candidates with disabilities, long term health conditions to apply for our roles. We encourage jobseekers from all backgrounds and experiences to express their interest, and to contact us by emailing at: recruitment@habinteg.org.uk if you would like to chat to us or discuss reasonable adjustments for your application or interview process.

You will be responsible for delivering excellent customer service to our tenants based at our Bradford Customer Service Contact Centre.

You will be required to take incoming calls from our tenants, diagnose repairs, liaising with contractors, keeping tenants up to date, making outbound call to improve the overall service levels and will be committed to Habinteg’s inclusive housing mission.

For the full job description, including the keys areas of responsibilities and accountabilities, please click the 'apply now' button.

• Possess a commitment to delivering customer service excellence and a reputation for ensuring complete customer satisfaction.
• You will be committed, and enthusiastic, thriving on the challenges of working independently and the responsibility and rewards that brings.
• You will have some experience and knowledge of housing.
• You will be flexible and agile in your approach, being able to adapt your approach to different circumstances and service demands.

For the full person specification, please click the 'apply now' button.

Disclaimer: We will be interviewing for this role as suitable applications are received and may close this role before the closing date upon a successful candidate being appointed.