Job Details

As a Cycle Hire Assistant, you will play an active role in helping visitors enjoy their day at Wallington. Each day, you will answer people’s questions, talk to them about their plans, and advise them on which cycling trails will suit their abilities and interests. You will listen carefully to what they need so you can give them accurate information and help them have the best possible experience.

This role is a fixed term contract until 8th November 2026 which can be worked either full or part time.

Your work will involve preparing, maintaining, and hiring out bikes and equipment, ensuring everything is safe, clean, and ready to use. You will support volunteers and colleagues, follow safe working practices, and help manage outdoor risks. You will share key messages with visitors, promote our cycling offer, and encourage people to explore the estate. In addition, you will help with cash handling and contribute to meeting income and participation targets.

For the full job description, including the keys areas of responsibilities and accountabilities, please click the 'apply now' button.

If you require an adjustment to the application or interview process, for example due to disability or medical condition, please call us on: 0370 240 0274 or email us at: adjustments@nationaltrustjobs.org.uk and we will support you as best we can.

• Have a passion for the outdoors and enthusiasm for getting people cycling.
• Ideally have some experience in active outdoor environments.
• Confidence around bikes and a willingness to learn basic maintenance are important.
• Excellent customer service skills.
• Good organisation skills.
• Good communication skills.
• Basic Information Technology (IT) skills.

For the full person specification, please click the 'apply now' button.

Disclaimer: We will be interviewing for this role as suitable applications are received and may close this role before the closing date upon a successful candidate being appointed.