Job Details
Data Analyst (Quality)
Mencap
Overview
We have an exciting opportunity for an experienced Data Analyst who wants to combine technical expertise, statistical insight, and sector knowledge with strong stakeholder engagement to deliver accurate, meaningful, and impactful data.
£33,615
per year
Permanent, Hybrid
Flexible location, while we have large offices in London and Peterborough and smaller offices across the UK, the position is primarily remote with occasional travel for meetings.
Key information
As our Data Analyst, you will work with data to create dashboards for our services and collaborate closely with our Quality team, Data team, and Technical team. You’ll be the subject matter expert for Quality data, shaping how data is structured, accessed, and utilized. You’ll champion best practices in analytics and drive innovation through predictive modelling, automation, and data-driven improvements.
About the role
Main Responsibilities:
- Automate reporting tools with embedded recommendations and workflows to support key performance indicator (KPI) tracking and performance improvement.
- Recommend process improvement based on statistical data insights
- Investigate complex data challenges independently, applying logical reasoning and curiosity to uncover root causes and practical solutions.
- Monitor key performance indicators to identify trends, risks, and opportunities for improvement.
- Apply sector knowledge to support compliance, quality improvement, and safeguarding.
- Generate actionable insights for the Quality team, senior leadership, and operational stakeholders.
- Lead analytics and dashboard initiatives for current and future data systems, gathering requirements and developing training materials to support adoption and data literacy.
We have Belonging network groups that meet online and are open to all colleagues. The groups include people who identify as Black and Asian, LGBTQIA+, disabled or with a long- term health condition, women, parents and carers, and their allies.
We want to encourage everyone to apply to work at Mencap and we offer a variety of different contract types and working patterns. We’re not looking for specific experience. It is your personality and values that will make you a great colleague. We will train and develop you to succeed in the role you’re applying for.
Requirements
You will have:
- Level 4 Data Analyst (or equivalent) with substantial experience in Power BI, SQL, and Python for reporting, automation, and insights. Desirable experience with Sisense.
- Proven ability to design and deliver organisation-wide dashboards and analytical reports tailored for diverse audiences.
- Experience collaborating with technical teams to align data structures with business needs.
- Strong analytical and problem-solving skills, with the ability to work independently to define scope, clarify ambiguous requests, and deliver high-quality outputs.
- Pride yourself on being a logical, detail-orientated thinker with strong problem-solving skills and the ability to manage projects from concept to completion.